Become a Reader Advisor and empower individuals with print disabilities to explore stories, access information, and stay connected through personalized library support.
Job Duties:
“In accordance with the Commonwealth Telework Policy, telework is limited to one day per week based on agency business needs.”
The Division of Services will provide a quality program of individualized rehabilitation services, educational consultation, technical assistance, and instruction that will empower eligible individuals to achieve their desired levels of independence consistent with their abilities and informed choices.
We are seeking a Reader Advisor to provide individuals with print disabilities, library services to assist them in choosing reading materials, researching book requests, answering National Library Services for talking book questions and resolving patron concerns.
Duties include but are not limited to:
Customer Service
Records
Meetings
Other duties/special projects as assigned. Completes duties and/or projects as needed or directed by supervisor.
Hiring Range: Starting Salary $36,000 commensurate with experience
Minimum Qualifications:
Experience
• Experience in customer service.
• Experience using computer software such as MS Office (Word, Outlook, Excel, etc.) and databases.
• Experience performing front‑desk duties, answering phones, and providing support as assigned.
Working knowledge of
• Database systems and electronic record‑keeping.
Skills in
• Communicating clearly and professionally with patrons by phone, email, and in writing.
• Organizing work, including managing multiple patron requests and completing tasks within required timeframes.
Ability to
• Prioritize workflow effectively.
• Research subjects and relay accurate information to patrons.
Additional Considerations:
Previous Library Experience to include accessing materials, catalog use, or comparable systems.
To apply:
https://www.jobs.virginia.gov/jobs/reader-advisor-bvi00066-richmond-vir…